“I arrived at the lab at 8:00 AM, based on the hours listed on Google, only to find out that their actual hours were 9 AM–4 PM. I called the number listed, and the owner kindly answered. After I explained the confusion, she graciously opened the door and allowed me to come in and provide my sample—knowing I had to be at work before their official opening time.
She was incredibly helpful, kind, and understanding. Her willingness to accommodate me despite the early hour made a big difference in my day. I truly appreciated her professionalism and compassion. Outstanding service!”
- Candace Lewis
