Frequently Asked Questions
Preparing for a testing visit often comes with a few practical questions. Below are answers to some of the most common topics our staff reviews with clients each day.
How can I set up an appointment for testing?
You can schedule a test by calling our office and speaking directly with a team member. We will ask about the type of test you need and review any paperwork or instructions you received. From there, we help select a convenient time and explain any preparation steps. Appointment requests can also be submitted online.
What do I need to bring with me?
Most clients should arrive with a valid, government-issued photo ID along with any documents provided by an employer, court, or agency. If you are unsure which items apply to your situation, contacting us ahead of time can help ensure a smooth check-in.
When should I expect my test results?
Turnaround times vary depending on the testing method and whether laboratory confirmation is required. During your visit, our staff will review expected timelines and explain how results will be delivered and who is authorized to receive them. Many negative drug test results are available the same day, while non-negative results may require one to two additional business days for confirmation.
Is my personal information kept confidential?
Yes. All testing information is handled with care and shared only with the parties listed in your authorization or paperwork. Conversations are kept discreet, and we collect only the information necessary to complete your test accurately. If you have specific privacy concerns, our team is happy to discuss them with you.
Do you provide ongoing testing support for employers?
We frequently partner with employers who need repeat testing for pre-employment screening, random programs, or role-specific requirements. Our team works with your policies and scheduling needs to create a practical system for sending employees for testing, with the goal of being a long-term, dependable resource.
Will My DNA Test Be Accepted for Legal or Court Purposes?
Certain DNA tests can be arranged to support legal or court-related use when they are collected and documented under appropriate procedures. This often involves specific identification checks and chain of custody forms that confirm who was tested and how the sample was handled. If you know that a court, attorney, or agency will review your results, tell our team when you schedule your appointment. We can explain which testing options are usually used in these situations and help you set up the process in a way that supports your requirements.
Can Your Team Help Me Choose the Right DNA Test for My Situation?
Yes, our team regularly helps clients sort through their options and choose a test that fits their goals. When you call or visit, we will ask about why you need testing, whether any legal or employment requirements apply, and what kind of information you hope to receive. Based on that conversation, we can explain the differences between available tests and suggest a path that makes sense. You never have to make that decision alone, and we are happy to answer follow-up questions as they come up.
Your Simple Testing Solution
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1Request Your Appointment
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2Visit Your Nearest Fastest Labs
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3Quickly Receive Your Test Results