Alcohol, Drug, and DNA Testing Services Near Killeen, TX

Frequently Asked Questions

Do I Need An Appointment For A Drug Test, Or Can I Walk In?

You can typically visit us without an appointment, and many clients find walk-ins very convenient. However, scheduling ahead can help us plan for your arrival and may further reduce any waiting, especially during busy times. If a court, employer, or agency has given you a specific deadline, we suggest calling ahead so we can confirm the best time to come in. Whether you schedule or walk in, our goal is to keep your visit as quick and simple as possible.

How Long Will My Drug Test Visit Take From Start To Finish?

Most visits are completed in a relatively short time, and we strive to keep wait times brief whenever we can. The total time you spend at our location usually includes a short check-in, the collection itself, and any final questions you may have. For many standard tests, people are able to come and go within a window that fits into a lunch break or gap in their schedule. If your test has special requirements, our team can tell you what to expect when you arrive so you can plan accordingly.

When Will My Results Be Ready, And How Will I Get Them?

Result timing depends on the type of drug test being performed and whether any additional confirmation is required. Many routine tests produce results fairly quickly, while more complex panels or confirmatory testing can take longer. In most cases, results are sent directly to the employer, agency, or organization that ordered the test, since they are responsible for reviewing them. If your test was arranged by you personally, our staff will explain how and when you can expect to receive your results before your collection is complete.

What Should I Bring With Me To My Testing Appointment?

You should bring a valid government-issued photo ID, such as a driver’s license or passport. If an employer, attorney, probation officer, or school provided you with paperwork, order forms, or a reference number, bring that information as well so we can follow their instructions precisely. It can also help to have the name of the company or agency requesting the test, in case we need to confirm any details. If you are unsure about what to bring, a quick call to our team before your visit can save you time and help prevent the need for a second trip.

Can Your Team Handle Ongoing Drug Testing For My Business?

Yes, we work with many employers and organizations that need ongoing drug testing programs. We can help you set up pre-employment and random testing schedules, as well as testing for reasonable suspicion, return to duty, and post accident situations. Our team can also assist you in developing or refining a written policy that supports consistent decisions and clear expectations for your staff. For local businesses in and around Killeen, we offer both in-lab testing and, when appropriate, on-site mobile collections to help minimize disruption to your operations.

Do You Provide DOT-Compliant Testing For Safety-Sensitive Employees?

We do support DOT-related testing needs for employers who have safety-sensitive positions. Our certified collectors follow the procedures that are required for these types of tests, and we work to keep your drivers and staff on track with their testing schedules. Because DOT rules can be detailed, we encourage employers to talk with us about their specific requirements so we can help structure a program that fits. Our role is to provide reliable collections and coordination so you can focus on running your operation safely.

Will My Drug Test Information Be Kept Confidential?

We take confidentiality seriously and handle your information with care. Your test details are shared only with the parties authorized to receive them, such as the employer or agency that ordered the test, or you, when appropriate. Within our facility, access to records is limited to team members who need the information to perform their roles. While we must follow identification and documentation rules to keep tests valid, we work to keep conversations discreet and your visit as private as possible.